Orders & Shipping
When will my order ship?
We process and ship every order 1-2 business days after the purchase is made.
How long does shipping take?
- Spain & Portugal orders 3-5 working days, approximately.
- Rest of Europe orders 4-6 working days approximately.
- International orders 6-10 working days approximately.
Do you ship internationally?
Yes, with restrictions and estimated delivery times.
Keep in mind some extra shipping fees may be applied.
Can I track my order?
When you purchase we will send you a code for you to track your order.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase.
If you’re not satisfied with your purchase, contact us within 14 days of receiving your order to start the exchange or return process.
Items must be unused, unwashed, and in the same condition as received — with the original tags intact.
For assistance, please get in touch with our customer support team.
Shop with confidence at IMMENSIA.
How can we get in touch with you?
You can reach to us by our "Contact Us" page or by sending an email to immensia.help@gmail.com